Info

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Opening hours reception/kiosk
Saturday – Thursday kl. 8:00-20:00
Friday kl. 8:00 – 21:00

Telephone times
See opening hours

 

 

Information about complaints

A complaint concerning a product or a service purchased from us may be submitted to:

The Danish Camping Board, Att .: Klagenævnet, Mosedalvej 15, DK-2500 Valby. For further information about complaints concerning campsites in Denmark go to campingraadet.dk/klager/
or
The Danish Competition and Consumer Authority, Center for Complaint Resolutions, Carl Jacobsen Vej 35 2500 Valby. You can file a complain to the Center for Complaint Resolutions via forbrug.dk
or
The European Commission Online Dispute Resolution portal can also be used when filing a complaint. This is particularly relevant for consumers residing in an EU country. Complaints can be filed here: http://ec.europa.eu/odr. When filing a complaint through the EU ODR portal you will need to enter our e-mail address info@copenhagencamping.dk.